Privacy Policy

1. Introduction

Welcome to Rees Hiab and Haulage Ltd. (“we”, “us”, or “our”). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you visit or interact with our website, www.reeshaulage.com (“our site”).

This policy applies where we are acting as a data controller with respect to your personal data, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, as governed by the law of England & Wales.

By using our site, you agree to the practices described in this Privacy Policy.

2. Who We Are

Rees Hiab and Haulage are a haulage firm, based in the United Kingdom.
For the purpose of data protection laws, we are the “data controller” of your personal data.

Contact Details:
Email: office@reeshaulage.com
Address: 73 Jersey Road, Swansea, SA1 7DQ
Data Protection Officer (if applicable): Not Applicable

3. What Information We Collect

We may collect and process the following types of personal data:

a. Information you provide to us

• Contact details (name, email address, phone number)
• Business information (company name, job title)
• Enquiry or support messages
• Subscriptions to newsletters or marketing communications

b. Information we collect automatically

• IP address
• Browser type and version
• Operating system
• Referral source
• Length of visit and page views
• Website navigation paths and usage patterns (via cookies)

4. How We Use Your Information

We use your personal data for the following purposes:

• To provide and maintain our services
• To respond to your enquiries and provide support
• To send marketing communications (only with your consent)
• To analyse website usage and improve user experience
• To comply with legal obligations

Legal bases for processing your personal data include:

• Consent – where you have given us permission (e.g. subscribing to emails)
• Contract – where processing is necessary for the performance of a contract
• Legal obligation – where we are legally required to process your data
• Legitimate interests – for our internal business purposes, provided your rights don’t override these

5. Marketing Communications

If you opt in to receive marketing emails, we may use your personal data to send you updates and promotions. You can unsubscribe at any time by clicking the link in the email or contacting us at [Insert email address].

We will not share your data with third parties for their marketing purposes without your explicit consent.

6. Cookies

Our website uses cookies to enhance user experience and analyse traffic. Cookies are small data files stored on your device. You can manage or disable cookies via your browser settings.

For more information, please refer to our Cookie Policy

7. Sharing Your Personal Data

We may share your personal data with trusted third parties, including:

• Website hosting and analytics providers (e.g. Google Analytics)
• Professional advisers (e.g. legal, accounting)
• Service providers assisting in website or business operations

We ensure all third parties respect the security of your data and comply with applicable data protection laws.

8. International Data Transfers

Some of our service providers may be located outside the UK. Where data is transferred outside the UK, we ensure appropriate safeguards are in place (such as Standard Contractual Clauses or adequacy decisions).

9. Data Retention

We retain personal data only for as long as necessary for the purposes for which it was collected, including for legal, accounting, or reporting requirements.

10. Your Rights

Under the UK GDPR, you have the following rights:

• Right to access – request a copy of your personal data
• Right to rectification – request correction of inaccurate data
• Right to erasure – request deletion of your data
• Right to restrict processing – request we limit how we use your data
• Right to data portability – request transfer of your data to you or another organisation
• Right to object – to processing based on our legitimate interests or for marketing
• Right to withdraw consent – where processing is based on your consent

To exercise any of your rights, please contact us at: [Insert email address]

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
Website: https://ico.org.uk
Telephone: 0303 123 1113

11. Data Security

We implement appropriate technical and organisational security measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such sites. Please review their privacy policies separately.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and where appropriate, notified to you by email.

Please check back regularly to stay informed of any updates.

14. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:

Email: office@reeshaulage.com
Address: 73 Jersey Road, Swansea, SA1 7DQ